At Fast Holidays, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, submit a visa or travel enquiry, or communicate with us about our services.
By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.
1. About Fast Holidays
Fast Holidays provides travel and visa assistance services, including assistance with Schengen visa applications, travel planning, document preparation, appointment guidance, and related travel services.
For the purposes of this Privacy Policy, “Fast Holidays”, “we”, “us”, or “our” refers to Fast Holidays.
2. Information We May Collect
When you use our website or contact us, we may collect information that you voluntarily provide to us.
This may include:
- Full name
- Email address
- Telephone or mobile number
- Nationality and country of residence
- Travel dates and intended destination
- Information about your visa requirements
- Passport and travel document information where necessary for the services requested
- Employment or financial information where relevant to visa assistance
- Information provided through enquiry forms, emails, WhatsApp, telephone calls, or other communications
- Any other information you choose to provide to us
Visa and Travel Information
If you request assistance with a Schengen visa application, we may need to collect information relevant to your application and travel plans.
We only request information that is reasonably necessary to provide the service you have requested. You should not provide sensitive personal information unless it is specifically required for your visa or travel assistance.
3. How We Use Your Information
We may use your personal information to:
- Respond to your enquiries and requests
- Provide visa and travel assistance services
- Help you understand Schengen visa application requirements
- Assist with document preparation and application-related services
- Communicate with you regarding your enquiry or application
- Arrange or assist with travel-related services where requested
- Provide information about our services
- Improve our website and customer experience
- Maintain records required for business and legal purposes
- Prevent fraud, misuse, or unauthorised activity
- Comply with applicable laws and legal obligations
We will not use your personal information for purposes that are incompatible with the reason it was originally collected, unless permitted or required by law.
4. Sharing Your Information
We respect the confidentiality of your information.
Where necessary to provide the services you request, your information may be shared with relevant third parties, such as:
- Visa application centres
- Embassies or consulates
- Travel service providers
- Hotels, airlines, or other travel providers when you request related services
- Professional service providers assisting us with our business
- IT, hosting, communication, or payment service providers
- Government or law-enforcement authorities where we are legally required to do so
We only share information where there is a legitimate reason to do so and, where appropriate, only the information necessary for that purpose.
Fast Holidays does not guarantee or influence the decision of any embassy, consulate, visa application centre, or immigration authority. Visa decisions are made solely by the relevant authorities.
5. Schengen Visa Applications
Fast Holidays may provide assistance with Schengen visa applications and related travel documentation.
Please note that:
- We do not make visa decisions.
- We cannot guarantee that a visa application will be approved.
- The final decision is made by the relevant embassy, consulate, or visa authority.
- Applicants are responsible for providing accurate and genuine information and documents.
- We may process your information only to the extent necessary to provide the requested assistance.
You should notify us if any information you provide changes or becomes inaccurate.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and enhance your browsing experience.
Cookies may help us:
- Remember your preferences
- Improve website performance
- Understand website traffic and usage
- Maintain website security
- Improve our services and user experience
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
7. Website Usage Information
When you visit our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Approximate location information
- Website activity and diagnostic information
This information may be used for website security, analytics, troubleshooting, and improving our services.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.
The length of time we retain information may depend on the type of information and the nature of the service provided.
When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.
9. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take appropriate precautions, we cannot guarantee absolute security of your information.
10. International Data Transfers
Some of our service providers or third-party platforms may process information outside the United Kingdom or European Economic Area.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.
11. Your Privacy Rights
Depending on your circumstances and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your information in certain circumstances
- Ask us to restrict certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request a copy of your information in a suitable format where applicable
If you would like to exercise any of these rights, please contact us using the details below.
We may need to verify your identity before processing certain requests.
12. Third-Party Websites
Our website may contain links to third-party websites, including visa application centres, travel providers, government websites, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any external website before providing your personal information.
13. Children’s Privacy
Our services are primarily intended for adults and individuals who are legally able to arrange travel and visa-related services.
We do not knowingly collect personal information from children for purposes that are not appropriate or permitted under applicable law.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can review and, where appropriate, remove the information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or data protection practices.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
15. Contact Us
If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please contact us:
Fast Holidays
Website: https://fastholidays.org
Contact page: https://fastholidays.org/contact-us
Phone: 020 3650 7866
We will make reasonable efforts to respond to privacy-related enquiries as soon as possible.