Welcome to Fast Holidays. These Terms and Conditions explain the rules for using our website and our travel and visa assistance services.
By accessing or using our website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About Fast Holidays
Fast Holidays provides travel and visa assistance services, including assistance with Schengen visa applications, travel planning, document preparation, appointment guidance, and related travel services.
In these Terms and Conditions, “Fast Holidays”, “we”, “us”, and “our” refer to Fast Holidays.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for any fraudulent or unlawful activity.
- Submit false, misleading, or inaccurate information.
- Upload or transmit harmful software, viruses, or malicious content.
- Attempt to gain unauthorised access to our website or systems.
- Copy, reproduce, or misuse our website content without permission.
- Use our website in a way that may damage, interrupt, or negatively affect our services or other users.
We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been breached.
3. Visa Assistance Services
Fast Holidays provides visa assistance and travel support services to help customers understand and prepare for their travel and visa applications.
Our services may include:
- General guidance regarding Schengen visa requirements
- Assistance with application forms
- Document preparation and checking
- Travel itinerary assistance
- Appointment guidance
- Travel and accommodation planning
- General information regarding visa application procedures
The exact services provided may vary depending on the package or service selected by the customer.
4. No Guarantee of Visa Approval
Fast Holidays does not guarantee that a visa application will be approved.
Visa applications are assessed and decided solely by the relevant embassy, consulate, visa application centre, or immigration authority.
Using our services does not guarantee:
- Visa approval
- A particular visa decision
- A specific processing time
- A specific appointment date
- The issuance of a visa
- Entry into any Schengen country
We are not responsible for a refusal, delay, cancellation, or other decision made by a visa or immigration authority.
5. Customer Responsibilities
You are responsible for providing complete, accurate, genuine, and up-to-date information and documents.
You must ensure that:
- All information provided to us is accurate.
- Your documents are genuine and belong to you.
- You inform us of any changes to your personal or travel circumstances.
- You meet the applicable visa requirements.
- You attend appointments when required.
- You follow instructions provided by the relevant embassy, consulate, or visa application centre.
- You provide any additional documents requested by the relevant authority.
Fast Holidays is not responsible for problems resulting from false, incomplete, misleading, expired, or inaccurate information or documents supplied by you.
6. Visa and Immigration Information
Visa requirements, application procedures, fees, appointment availability, processing times, and supporting document requirements may change without notice.
Although we aim to provide useful and up-to-date information, we cannot guarantee that all information displayed on our website will always reflect the latest requirements of every embassy, consulate, or visa authority.
Customers should always check the latest official requirements with the relevant authority where appropriate.
7. Travel Services
Where Fast Holidays assists with travel arrangements, including flights, hotels, travel insurance, or other third-party services, those services may be subject to the separate terms and conditions of the relevant provider.
Any cancellation, refund, amendment, or booking conditions may therefore be determined by the relevant travel provider.
8. Fees and Payments
Any fees for our services will be communicated to you before you purchase a service, where reasonably possible.
Our service fees may be separate from:
- Embassy or visa application fees
- Visa centre service fees
- Biometric fees
- Travel insurance costs
- Flight or hotel costs
- Courier charges
- Translation or other third-party charges
Government, embassy, visa centre, airline, hotel, or other third-party fees are not necessarily included in Fast Holidays service charges unless expressly stated.
9. Refunds and Cancellations
Refunds and cancellations are subject to the terms applicable to the specific service purchased.
Where a service has already been started or completed, fees may be non-refundable to the extent permitted by applicable law.
Visa application fees and other government or third-party charges are generally outside our control and may not be refundable.
If you wish to cancel a service or request a refund, please contact us as soon as possible.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, including official government websites, embassies, visa application centres, airlines, hotels, insurance providers, or other travel services.
These websites are operated independently of Fast Holidays.
We are not responsible for the content, availability, security, privacy practices, or terms of any third-party website or service.
You should review the relevant third party’s terms and conditions before using their services or providing personal information.
11. Intellectual Property
Unless otherwise stated, the content of the Fast Holidays website, including text, logos, graphics, images, design, branding, and other materials, belongs to Fast Holidays or is used with appropriate permission.
You may not reproduce, distribute, modify, copy, or commercially exploit our website content without our prior written permission.
12. Website Availability
We aim to keep our website available and operating properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
The website may occasionally be unavailable due to maintenance, technical problems, updates, hosting issues, or circumstances beyond our reasonable control.
13. Limitation of Responsibility
To the extent permitted by applicable law, Fast Holidays will not be responsible for losses or damages arising from:
- Visa refusals or delays
- Decisions made by embassies, consulates, or immigration authorities
- Changes to visa requirements
- Appointment cancellations or unavailability
- Delays caused by government or visa authorities
- Incorrect or incomplete information provided by a customer
- Actions or failures of third-party service providers
- Airline, hotel, insurance, or travel disruptions
- Events outside our reasonable control
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
14. Events Outside Our Control
Fast Holidays will not be responsible for delays or failure to provide services where the situation is caused by circumstances beyond our reasonable control.
This may include government decisions, changes in immigration or visa rules, strikes, natural disasters, pandemics, technical failures, transport disruption, war, civil unrest, or other unforeseen circumstances.
15. Termination
We may suspend or terminate your access to our website or services if you breach these Terms and Conditions, provide fraudulent information, misuse our services, or engage in unlawful activity.
Termination will not affect any rights or obligations that arose before termination.
16. Privacy
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
Please review our Privacy Policy before submitting personal or visa-related information to us.
17. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our services, website, or legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
By continuing to use our website after changes are published, you agree to the updated Terms and Conditions.
18. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in England and Wales, unless applicable law requires otherwise.
Any dispute should first be raised with Fast Holidays so that we can attempt to resolve the matter informally.
19. Contact Us
If you have any questions about these Terms and Conditions or our services, please contact us:
Fast Holidays
Website: https://fastholidays.org
Contact page: https://fastholidays.org/contact-us
Phone: 020 3650 7866